Get to know your water heater

If you want to know about water heaters, give us a call!

Afterglow’s trade secrets have been passed down from generation to generation. Seriously! My dad, George, has been working in this business for a quarter of a century.  Now both my brother and I are following in his footsteps at Afterglow. What I love about my dad is he is a fixer. He is always looking for the best value for our customers and he taught all of us at Afterglow to think the same way.

So…back to the water heaters: If you’re looking for endless hot water or to save on energy or space, Afterglow can help find the best water heater solution for you.

There are a few things we look for when finding the right water heater for your needs:

·      High Efficiency

·      Electric or gas

·      Tank or tankless

·      Capacity

Did you know a tankless water heater could reduce gas consumption for heating domestic hot water by 35% a year? That’s money in your pocket!

But maybe you don’t need to replace your tank at all. 

Keeping your water heater clean is important. Approximately 20% of home energy costs are related to heating hot water. Keeping your water heater clean and well maintained will help improve your energy efficiency and keep your energy bill from skyrocketing.

Get to know your water heater. Things to look out for are: a decrease in hot water flow, excessively hot water, or a rumbling or popping noise from your heater. These are good clues that your water heater needs to be inspected. It might just be a de-liming you need. Give us a call at Afterglow and we can help.

If you want to learn more about how your water heater works, check out this video.

We would be happy to teach you some Water Heater 101. It is an important piece of your homes infrastructure you should get acquainted with.  Whether you have a gas, electric or oil water heater, we can help.

We love talking about water heaters.

Give us a call: 519-747-7732.


Water – Warmth – Well-being

Highlights from the March WRAMA Seminar

Flapper for your Crapper

A big March snowstorm could not keep our WRAMA faithful away! Right around seminar time, the skies cleared up to show a brilliant sunset. Inside our four speakers were keen to share their tips for saving utilities.

Leading off was none other than yours truly… me! I shared some information on TIPS and TRENDS for boilers, water heaters, furnaces and ACs. It boils down to keeping an eye on your systems, doing the fundamentals like replacing your filters, and getting ANNUAL MAINTENANCE done.

Next, Josh Halbert from Canadian Water Conditioning spoke about water and water treatment. Water quality management is important for tenants, infrastructure and equipment like boilers and water heaters. There are alternative treatment techniques including Parafos, a food grade scale and corrosion inhibitor for non-potable applications.

Ruth Hildebrand, from the Region of Waterloo, spoke about promoting water efficiency. The Region’s Water Master Plan will be voted on in June, including the Flapper Replacement Program. Flappers are one of the most common sources of water leaks – check your own toilet! Don’t know much about your flapper? Watch here.

Lastly, Wayne Brabazon from the Region spoke about ICI water efficiency. They help offset audit costs and rebate for water savings. There is opportunity for the multi-residential sector for savings and it will be worth a call to the Region to investigate: 519-575-4426. Wayne’s message: track your utility consumption for your home, business or building.

Stephen McDonald, Afterglow Ltd,


We are a family-run business at Afterglow. George McDonald started the company in the early 1990s.  Over the years, both of his sons have joined him, and his youngest, Stephen, is now the General Manager.

In honour of Father’s Day, we asked George and Stephen what it’s like to work with each other!

George McDonald, Afterglow President, (Dad)

What is it like working with your sons?
It is a great feeling to realize that we have created a rewarding business that allows the three of us to work together.
Did you think Stephen would go into the family business?
He always took a special interest in the business, and puts a lot of effort in business development, from computer systems and internal processes, to sales and technical installations. With his energy and conviction, I feel confident that the next generation of Afterglow will be even more successful. Now we will have to make sure that the third generation keeps it up.
What is the best part about working with Stephen?
His positive attitude is contagious. Everyday he is in a good mood and making work fun. And he approaches the challenges of running a business with a smart, up-beat attitude.

Stephen McDonald, General Manager (Son)
What is it like working with your dad?
When I was younger I didn’t think much of it. But as I get older, and I have boys of my own, I realize how special it is. Maybe someday we will have three generations will work at Afterglow.
Did you think you would take over the family business?
Not right away, but later I did. My dad is a fantastic engineer / inventor. He loves to find solutions to technical problems and that is how the business was started. I realized that I had to step up on the business side to make sure all those details were looked after.
What is the best part about working with your Dad?
His wisdom and his technical expertise. You know the current business books talk about being genuine and to follow your gut instinct – well that is how he is! And technically, I think that his ability to think outside the box and come up with innovative solutions has rubbed off on me a little bit, and I’m thankful for that.

Happy Father’s Day from Afterglow!

Top Marks!

Recently, our GM Stephen McDonald of Afterglow had the honour of awarding Jay Everitt, the top HVAC student from the technician program at Conestoga College, with the HRAI Top Student Award.

“We look forward to hiring and working with these well trained graduates.” Says Stephen McDonald.

The beauty and difficulty in technology and trades is that it is always changing. Evolving technologies mean more study, dedication, and hard work – a daunting task for the future workforce. Afterglow understands the new challenges and believes in rewarding students that demonstrate a willingness to learn and to adapt to new technologies.

Congratulations to Jay Everitt and all the successful Grads! Afterglow wishes you all the best in your future!