Congratulations to the 4th Annual Furnace Giveaway Winner

The Afterglow team was greeted with surprise, sincere gratefulness and many hugs from Cindy and John Savage and their three children. Watch the surprise here.

“The furnace giveaway has become a tradition for us at Afterglow and we are so happy to give back,” said the General Manager of Afterglow Stephen McDonald.

The Savage family welcomed the Afterglow team into their Kitchener home this morning (Saturday December 19th). They are the winners of Afterglow’s fourth annual Furnace Giveaway.


The Afterglow team

“I am surprised. Relieved more than anything. I knew that our current furnace was near the end of its life and figuring out how to save up for a new one would be difficult,” explained Cindy. “Now that concern is just gone. This is the best gift ever.”

Cindy and John have been married for 12 years and are the parents to three children, a 10, 8 and 14 month old. John is unable to work due to health reasons, so Cindy works to support her family. Their current furnace is 20+ years old and has not been working properly. Cindy’s mom nominated her because she wanted to give her daughter’s family the gift of warmth this winter.

Hardworking mom Cindy greeted us at the door of her home with thank yous and tears, “this is the nicest Christmas present we could ever get. Thank you so much.”

Cindy and her family will not be left without heat this Christmas. The Afterglow team installed a brand new high efficiency furnace and a new thermostat within hours.


L to R: George McDonald, Charlotte and Cindy Savage, Stephen and Paul McDonald

To make this giveaway possible, the Afterglow team had many supporters. The high efficiency RHEEM furnace was donated with support from Noble Trade and the sheet metal was donated by BMC Sheet metal. The Afterglow team is thankful for all its partners. The estimated cost of this “gift of warmth” is over $5,000.

Stephen McDonald said, “thanks to everyone that nominated families and to the judging panel that made a very difficult decision. We are so happy that we could help the Savage’s stay warm this winter and for many more winters to come.”

Have a warm and merry Christmas!

Afterglow. Water, warmth, well-being.

Emergency Holiday Heating Service in Kitchener-Waterloo

It is Christmas day, the turkey is in the oven, holiday music is lightly playing in the background and guests are about to arrive. Suddenly, the unthinkable happens—your heating system shuts down and you are left in the cold. What do you do? Who do you call?

If your furnace or boiler quits, Afterglow is here to help. Give us call (519-747-7732) and our technicians will be at your home FAST.

How fast? From the time you make the call, our trained Afterglow experts will be at your Kitchener-Waterloo door within four-hours! That’s the quickest emergency service in Waterloo Region.

We are qualified to fix any kind of heating emergency that you may have. Heating systems, commercial or residential rooftop units, high efficiency furnaces, unit heaters, water heaters, boilers and heat pumps, we at Afterglow can fix any emergency. We are able to quickly and efficiently fix common issues when heating systems do not work properly, making sure that you have you heat restore as quickly as possible for the holiday season.  

No matter what type of furnace you have, you can rely on our factory-trained team for quality service. We fix every make and model, including: Olsen, Frigidaire, Maytag, Trane, Armstrong, Amana, Comfortmaker, Goodman, Ruud, Rheem, Heil, Payne, Bryant, Luxaire, York, Gibson, Lennox, Tempstar, Carrier, Burnham, Ducane, Keeprite, Weatherking, Coleman, Arcoaire, Janitorial and American Standard.

Our emergency service team is always ready to help within four hours, so you will always be comfortable knowing we are just a phone call away.  Feel comfortable knowing that during any emergency furnace repair our experienced technicians will assist you with their high levels of knowledge and experience.

We are the best in providing service to your heating system with our highly experienced experts and professionals, who have been providing cost-effective solutions for over 20 years.

Our Christmas wish is for everyone to be cozy and warm as they celebrate the holidays.

Afterglow. Water, warmth, well-being.