What to Expect During Your AC Appointment

What to Expect During Your AC Appointment

As if a broken air conditioner isn’t enough, how do you make sure you don’t get sub-par service as well? Don’t leave your air conditioning repairs to chance. Check out these crucial steps an expert tech will take to ensure your AC is up and running again before you can break a sweat.

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Check Thermostat

Before beginning any work on your air conditioner, the tech should check to make sure it is not simply a thermostat error. Your problem could be as simple as a faulty thermostat or a loose wire.

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Circuit Breaker Box
If there is nothing wrong with the thermostat, the tech will then move onto your circuit breaker box. If the breaker is switched to off or malfunctioning, your air conditioner issues could be a wiring issue.

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Up-Close with the Air Conditioner
The next step is the air conditioning unit itself. The tech will begin a trial and error process, testing wires, circuits, connections, etc. in order to identify where the specific problem lies. During the AC system diagnosis, they will most likely check the air filter to make sure it’s not blocked or needs to be replaced. They may check the AC refrigerant levels, make sure the air condenser fan is spinning properly, confirm that the size of your AC system is appropriate for the size of your home, and examine the wiring, electronics and safety controls.

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Identify Issue
This process could take 5 minutes or an hour depending on how long it takes the tech to identify the problem.

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Present Options
Once the issue is identified, the tech will provide you with your options. They will present the issue, the possible options for repair and then costs associated with the option you choose.

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Future Prevention
In an effort to help the customer, the tech should then advise the client on how to prevent this issue in the future, saving you time and money

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Explain How To Fix
Once you’ve made your choice, the tech will then come back to your home (assuming they do not have the part you need in their truck) and explain to you in detail what they will be changing and how this will fix your problem

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If you want expert service, make sure you call an expert. Afterglow specializes in repair and maintenance, call us today! 519-747-7732